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Request for Proposals
Telephone System
(updated 10/29/2024)
Q1: Clarification on some features
Q2: Number of phones
Q3: Fiber and VMware
Q4: Could you share your network topography?
Q5: Does the paging system have SIP integration?
Q6: Do the door controllers have SIP integration?
Q7: Is October 21, 2024 a hard deadline?
Q8: Is there an award date set for the project?
Q9: Can proposals be presented to the District?
Q10: Will the vendor be deploying the telephone sets or will your IT team install them?
Q11: There is a call for Mobility and Remote Workers. Can we quantify this? My thoughts are to include licensing for a specific number of users that require softphones for remote worker.
Q12: There is a note to integrate to corporate business applications. What applications is the referring to?
Q13: The RFP states that SIP communications must be used for all handsets and gateways. Will other protocols of VoIP voice communications be permitted?
Q14: Our interpretation of the RFP regarding training is to provide all users (276) with basic system and voice mail training plus 13 - Administrative assistants, 2 - System administrators, and 3 - Other staff with administrative training. This is all to be on site leader led training.
Q15: Can we submit our proposal via email?
Q16: For the switchboard/operator console, are you looking for a DSS/BLF sidecar or a PC console? How many?
Q17: In the switchboard panel section of requirements, it asks for profile panel, chat panel, can you describe what this is?
Q18: How many will need the ability to monitor, whisper, barge? Will it be the switchboard operators that will require this functionality? If not, how many require this feature?
Q19: Can you define what a converged phone is?
Q20: For the ACD section: 1) How many will need to log in/log out? 2) How many supervisors will require the barge in, whisper?
Q21: We understand your schools are all connected via fiber, how many locations have direct internet access? Does the district use any cellular 5G gateways for backup internet connections? If not, would you like a proposal for required internet connectivity to provide backup or would a cellular device be sufficient during an outage?
Q22: In the section labeled paging and intercom. Do you have equipment in place today to accomplish the required functionality (2-way intercom, 1-way paging, overhead paging, ad direct paging and intercom)? If so, what third party paging equipment are you using? Or, are you asking if this is inherent with the telecommunications platform?
Q23: Security Access Control Integration – What manufacturer are you currently using for door controls?
Q24: Ability To Integrate with Corporate Business Applications – are there specific applications you would like to integrate? If so, it is part of the scope.
Q25: Administration & Comprehensive Monitoring – What are the requirements for this section?
Q26: Do any of your classroom phones require wall mounting? If so, how many?
Q27: Are you open to a cloud hosted phone system?
Q28: Is direct manufacturer support an acceptable option for pre and post install?
Q29: Is moving away from analog integrations to only SIP enabled devices for integrations an acceptable option?
Q30: How many and what models of paging devices do you require integration with? How does paging work today?
Q31: How many and what models of door phone devices do you require integration with? How do the door phones work today?
Q32: How many and what models of security devices do you require integration with? How does this integration work today?
Q33: Is an open API a hard requirement?
Q34: Is [276] an accurate total count of phones/users on the system?
Q35: Do all users need desktop application access?
Q36: Do all users need mobile application access?
Q37: Do all users need voicemail?
Q38: Are you able to get on a conference call to discuss the solution or will you only be answering questions via email?